Privacy Policy

Effective Date: March 1, 2025 Last Updated: March 1, 2025

Ocean Point Inc (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our hospitality technology platforms.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and business contact information
  • Company name, property details, and business requirements
  • Payment information and billing addresses
  • Communication preferences and marketing consents

Automatically Collected Information

When you use our website or services, we automatically collect:

  • IP addresses, browser type, and operating system information
  • Website usage data, page views, and navigation patterns
  • Device information and screen resolution
  • Cookies and similar tracking technologies

Business Information

For our hospitality clients, we may process:

  • Guest data necessary for service delivery (with appropriate consents)
  • Property operational data and analytics
  • System usage logs and performance metrics
  • Integration data from connected hotel management systems

How We Use Your Information

We use collected information for the following purposes:

Service Delivery

  • Providing and maintaining our hospitality technology platforms
  • Processing transactions and managing client accounts
  • Delivering customer support and technical assistance
  • Implementing and configuring our software solutions

Business Operations

  • Improving our products and services
  • Conducting system maintenance and security monitoring
  • Performing data analytics to enhance platform performance
  • Developing new features and functionality

Communication

  • Responding to inquiries and support requests
  • Sending important service updates and notifications
  • Providing marketing communications (with consent)
  • Sharing industry insights and educational content

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

We work with trusted third-party vendors who assist in:

  • Payment processing and financial transactions
  • Cloud hosting and data storage
  • Customer support and communication tools
  • Marketing and analytics services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes and government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms of service
  • Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the business transaction, with appropriate notice provided.

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • Industry-standard encryption for data transmission and storage
  • Secure server infrastructure with regular security updates
  • Multi-factor authentication for administrative access
  • Regular security audits and vulnerability assessments

Administrative Controls

  • Limited access to personal information on a need-to-know basis
  • Staff training on data protection and privacy practices
  • Incident response procedures for security breaches
  • Regular review and updating of security policies

Data Retention

We retain personal information only as long as necessary for:

  • Providing our services and maintaining client relationships
  • Complying with legal obligations and regulatory requirements
  • Resolving disputes and enforcing our agreements
  • Improving our services through legitimate business interests

When information is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Control

  • Request access to your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information (subject to legal requirements)
  • Restrict or object to certain processing activities

Communication Preferences

  • Opt out of marketing communications at any time
  • Update your contact preferences and consents
  • Choose how we communicate with you about our services

Data Portability

  • Request a copy of your data in a portable format
  • Transfer your information to another service provider

To exercise these rights, contact us at info@oceanpoint.com.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and improve user experience
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Enable essential website functionality

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.

International Data Transfers

Our services may involve transferring data across international borders. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant data protection authorities
  • Standard contractual clauses for data protection
  • Certification schemes and codes of conduct
  • Binding corporate rules for intra-company transfers

Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Updates to the “Last Updated” date above

Continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Information

For questions about this Privacy Policy or our privacy practices, contact us:

Ocean Point Inc 5031 35th Ave SW Seattle, WA 98126-2801

Email: info@oceanpoint.com Phone: +1 (631) 410-6865

Data Protection Officer: info@oceanpoint.com

We are committed to addressing your privacy concerns promptly and transparently.